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For all orders placed through Online Store located at http://www.talkingfriends.com there is a flat shipping fee in the amount of $ 9.99 or as displayed in your home currency after the currency conversion. For all orders placed through Online Store located at http://www.talkingfriends.eu there is a flat shipping fee in the amount of EUR 9.99.
Orders usually ship the following business day from the day you place your order. However, in rare cases handling time can be up to 2 days. Please note that during weekends, warehouses do not ship out the packages.
Estimated average delivery time shall be 7-21 working days. Products may be subject to import customs duties depending on local laws. Custom Duties is a tax charged on the importation of goods that were produced outside the destination country. This is charged as a percentage of the total value of goods. The percentage value ranges at the time the goods are imported and cannot be predetermined before importation.
Please note these are average shipping times and not guarantees.
In order to initiate a return, please contact us at firstname.lastname@example.org. Further instructions will be sent to you.
Make sure the product is in original condition and includes all parts. Returns are accepted up to 14 days after original purchase date. If we find that the Product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the Product, or deduct up to 20% of the original selling price from the refund amount. Where the returned Product was from a pack of bundled Products the Products will be refunded at 25% off its normal list price.
Shipping costs to are lower there.